Introduction

Welcome to Your Social Hub (YSH). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media content approval platform.

Information We Collect

Information You Provide to Us

• Account Information: Name, email address, and profile information when you register for an account or connect your social media accounts
• Content: Images, videos, captions, and other content you upload to the platform
• Communications: Feedback, comments, and messages you provide through our platform
• Payment Information: Billing details when you subscribe to paid plans (processed securely through third-party payment processors)

Information Collected Automatically

• Usage Data: Information about how you interact with our platform, including features used and actions taken
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Tracking: Data collected through cookies and similar technologies to enhance your experience

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Enable collaboration between content creators and clients on the platform
• Send you notifications, updates, and administrative messages
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

Analytics and Advertising

To better understand how visitors use our website and to continuously improve your experience, we partner with Microsoft Clarity and Microsoft Advertising. These tools provide us with valuable insights through behavioral analytics, including heatmaps and session replays, which show us how users navigate and interact with our pages.

This data is collected using both first-party and third-party cookies, as well as similar tracking technologies. We use this information to measure the effectiveness of our content, identify areas for improvement, maintain security, prevent fraudulent activity, and support our marketing efforts.

To learn more about Microsoft's data collection practices and your privacy options, please review the Microsoft Privacy Statement.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you explicitly authorize us to share specific information
• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Collaboration Features: Content you share with clients or team members through our platform features
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Data Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: